THE EKKA PATIENT CARE HOME SERVICES
Caring hands holding an elderly patient's hand

Privacy Policy

Your privacy is important to us. Learn how we collect, use and protect your information.

At The Ekka Patient Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website www.theekkapatientcare.com or contact us for our home healthcare services.

1

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, fill out a form, request our services or communicate with us. This information may include your name, phone number, email address, location and any details related to your healthcare or service requirements.

2

How We Use Your Information

We use the information collected to:

  • Respond to your inquiries and service requests
  • Provide and manage our patient care services
  • Communicate with you regarding appointments, updates and support
  • Improve our website, services and customer experience
  • Ensure safety, compliance and quality care
3

Sharing of Information

We do not sell, rent or trade your personal information to third parties. We may share your information only in the following cases:

  • With trusted healthcare professionals or attendants for service delivery
  • When required by law or government authorities
  • To protect our rights, safety and comply with legal obligations
4

Data Security

We take appropriate security measures to protect your personal information from unauthorized access, loss, misuse or alteration. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5

Cookies

Our website may use cookies to enhance your browsing experience, analyze website traffic and improve our services. You can choose to disable cookies through your browser settings, but this may affect certain features of the website.

6

Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.

7

Your Rights

You have the right to access, update or request the deletion of your personal information. If you have any questions or requests regarding your data, you can contact us using the details provided below.

8

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, you can contact us at:

Phone: +91 92054 92299

Email: theekkapatientcare@gmail.com

Service Location: Delhi NCR & Nearby Areas

Last Updated: October 2026